[기출문제] 경희대 서울캠 경영학원론 2024-1 기말 기출문제 (정답 포함)

In order, from beginning to end, the phases of a technology cycle within an innovation stream consist of ( ).

d. technological discontinuity, discontinuous change, dominant design and incremental change

Which of the following statements about managing innovation is true?

b. Companies that can't manage incremental innovation slowly deteriorate as they fall farther behind industry leaders.

Multifunctional teams ( ).

c. speed innovation through early identification of new ideas or problems that would typically not have been generated until much later

To better manage the ( ) stage of organizational change, the CEO would need to use empathy and communicate specific details of the merger.

c. unfreezing

The ( ) approach to innovation assumes that innovation is occurring within a highly uncertain environment, and that the key to fast product innovation is to use intuition, flexible options and hands-on experience to reduce uncertainty and accelerate learning and understanding.

b. experiential

To jump-start this innovative process, Hewlett-Packard can ( ).

d. establish creative work environments

The goals of the compression approach to innovation are ( ).

a. speed, lower costs and incremental change of dominant design

According to social psychologist Kurt Lewin, ( ) lead to differences in the form, quality or condition of an organization over time, while ( ) support the status quo, that is, the existing state of conditions in organizations.

e. change forces; resistance forces

Because the idea of such a Web site was a new concept, the prototype site was built and tested, then revised and rebuilt for further testing before the Web site was ever offered to customers. ( ) was used to develop Covisint.

c. design iteration

During the organizational change, having this vision was especially important during the ( ) stage.

a. change intervention

All global new ventures share two common factors. One is the company founders successfully develop and communicate the company's global vision. The other is ( ).

a. the bringing of a good or service to several different foreign markets at the same time

This example illustrates ( ).

e. a problem with franchising in different cultures

Hofstede's research has shown there are ( ).

d. five consistent dimensions of cultural differences across countries

A multinational company that acts with ( ) has offices, manufacturing plants and distribution facilities in different countries; it will run those offices, plants and facilities based on the same rules, guidelines, policies and procedures.

b. global consistency

Which of the following represents the correct sequence for the phase model of globalization?

c. exporting; cooperative contracts; strategic alliances; wholly-owned affiliates

This is an example of a(n)

b. nontariff barrier

These three companies have created a ( ).

d. joint venture

Ernst & Young then had a(n) ( ) in Hungary.

d. wholly owned affiliate

Nestlé is an example of a ( ).

b. multinational corporation

Which of the following is NOT true about local adaptation by multinational company?

b. A multinational company makes a product universally suited to many countries' markets

Which of the following statements about functional departmentalization is true?

a. Functional departmentalization allows work to be done by highly qualified specialists.

Which of the following types of departmentalization does NOT have a problem with the duplication of resources?

a. functional

Which of the following statements about matrix departmentalization is NOT true?

e. With matrix departmentalization, workers must follow the principle of merit-based geographical evaluation system.

In other words, the marketing manager has ( ).

d. delegated the task

Which of the following statements about the organic form of organization design is true?

a. The organic form of organization design is characterized by broadly defined jobs and responsibility, loosely defined, frequently changing roles and decentralized authority and horizontal communication based on task knowledge.

The primary disadvantage of customer departmentalization is ( ).

b. duplication

The salesperson is likely experiencing a problem with ( ).

d. chain of command

Where standardization is important, it is appropriate to ( ).

a. centralize authority

The job design approach associated with ( ) involves increasing the number of different tasks that a worker performs within one particular job and giving workers the authority and control to make meaningful decisions about their work.

d. job enlargement and job enrichment

When higher management in a(n) ( ) organization admits there is a need for better communication, the response is to tether subordinates to their jobs and to appoint newly hired employees who specialize in establishing liaison relationships.

b. mechanistic

Which of the following statements about needs is true?

e. Higher-order needs will generally not motivate people as long as lower-order needs remain unsatisfied.

According to McClelland's Learned Needs Theory, Dorkins has a need for ( ).

a. achievement

In equity theory, after a(n) inputs, employees then make a(n) ( ) comparison in which they compare their outcomes to their inputs, employees then make a(n) ( ) comparison in which they compare their O/I ratio with the O/I ratio of a referent.

d. internal; external

In terms of expectancy theory, the raft builders had a ( ).

d. high level of expectancy

To use expectancy theory to motivate employees, managers can

e. systematically gather information to find out what employees want from their jobs

Which type of inequity occurs more frequently in theory than in practice?

a. over-reward

What should Kennedy do if he feels the company will never pay him what he deserves?

c. leave the job

GM is using ( ).

d. positive reinforcement

A manager who wants to use reinforcement theory to motivate workers should first ( ).

b. identify critical performance-related behavior

For the goal-setting theory to work, goals must NOT ( ).

e. hinder workers from considering their current ability

Which of the following is a major concern of leaders (as opposed to managers)?

d. inspiring and motivating others

This leads to a perceived problem with ( ).

b. integrity

Which of the following approaches to implementing Fiedler's contingency theory in the workplace has proven effective?

a. accurately measuring and matching leaders to situations

Which of the following is NOT one of the four leadership styles identified in the path-goal theory of leadership?

d. charismatic

The CEOs of these troubled companies ( ).

e. are more than likely managers rather than leaders

According to the Blake and Mouton grid, Edwards would be characterized as ( ).

d. team management

In terms of situational favourableness, O'Neal demonstrated

d. high power position

Which of the following seems most important to Tobin?

e. empowerment quality

According to the path-goal theory, which of the following is an example of an environmental contingency?

a. the formal authority system

In the normative decision model, this would be an example of a(n) ( ) decision-making style.

a. consultative